Privacy Policy

Account Information

When you sign up, we collect your email address and any information you provide during registration (name, if given). This is stored securely in our database and used solely to manage your account and communicate with you.

Usage Data

We collect information about how you use the service — which markets you search, packs you generate, and features you use. This helps us improve the product and personalise your experience. It is never sold to third parties.

Payment Data

We do not store your payment card details. All payment processing is handled by LemonSqueezy (our payment processor). We receive a webhook notification confirming payment status and store a record of your order ID and purchase date for your account history.

Technical Data

Standard server logs may capture your IP address, browser type, and referring URL for security, debugging, and fraud prevention. These logs are not retained longer than 90 days.

We use the data we collect to:

• ▸Provide the LaunchIntel service — generating and delivering lead packs
• ▸Process your payments and send purchase confirmations
• ▸Send transactional emails (receipt, pack delivery, enrichment completion)
• ▸Improve data quality, coverage, and product features
• ▸Detect and prevent fraud or abuse
• ▸Respond to support requests
• ▸Comply with legal obligations

We do not use your data for advertising, profiling, or any purpose not listed above. We do not sell your personal data to any third party.

LaunchIntel uses a small number of trusted third-party services. Each receives only the data necessary for its function:

LaunchIntel currently operates as a New Zealand-only product. All lead data is sourced exclusively from the New Zealand Business Number (NZBN) Register — a government-operated contact directory where businesses self-publish their phone, email, and website at incorporation. This is public data published by the registrant.

We do not use third-party enrichment services (Serper.dev, Google Maps scraping, Hunter.io, or similar). If NZBN does not publish a field, it is blank in your CSV. We do not infer or guess contact information.

If you are based in the European Union, UK, or California, you have specific data rights. Regardless of where you are located, we honour the following:

• Access

  Request a copy of the personal data we hold about you.

• Correction

  Ask us to correct inaccurate personal data.

• Deletion

  Request deletion of your account and personal data. We will process within 30 days.

• Portability

  Receive your data in a machine-readable format.

• Objection

  Object to processing of your data for certain purposes.

• Withdrawal

  Withdraw consent at any time. This does not affect lawfulness of prior processing.

To exercise any of these rights, email us at privacy@getlaunchintel.com. We will respond within 30 days.

LaunchIntel uses a minimal set of cookies required for the service to function:

• Session cookieKeeps you logged in. Expires when you close your browser or after 7 days of inactivity.
• CSRF tokenProtects form submissions from cross-site request forgery. Session-scoped.

We do not use advertising cookies, analytics trackers (Google Analytics, etc.), or any third-party tracking pixels. There is no cookie banner because we only use strictly necessary cookies.

We retain data for as long as your account is active or as needed to provide the service. Specifically:

• ▸Account data — retained until you delete your account.
• ▸Pack history and purchased leads — retained for 12 months from purchase, then anonymised.
• ▸Payment records — retained for 7 years as required by financial regulations.
• ▸Server logs — retained for 90 days.
• ▸Enrichment results — retained for 12 months, then purged.

If you have questions about this policy or wish to exercise your privacy rights, contact us: